Trust Center

Security you can verify

How Fragmite protects customer data, where it lives, and what we're certifying next. Last reviewed June 2026.

All systems operational
Real-time service status
99.95%
Uptime, last 30 days
< 4h
P1 incident response target

Security posture

Encryption everywhere

TLS 1.2+ in transit. AES-256 at rest on managed cloud storage. Secrets sealed with workspace-scoped key management.

Auth & access

Email + Google SSO out of the box. Server-side role checks via SECURITY DEFINER functions. No client-side privilege checks, ever.

Row-level security

Every customer-data table is RLS-enabled. Policies scope to authenticated user id. Service role usage is server-only and audited.

Code review & CI

Every change passes typecheck, lint, and security scan before deploy. Dependency audit blocks high/critical advisories.

Isolated environments

Separate dev and production projects. Production secrets never reach dev. Backups taken daily with 30-day retention.

Logging & alerts

Authentication, write, and admin events logged. Anomalies route to on-call within minutes.

Data residency

Primary region
Lusaka, Zambia

Customer data for Zambian deployments stays in-country wherever the project's data classification requires.

Cloud failover
AWS Cape Town (af-south-1)

Encrypted backups and warm-standby compute in South Africa for resilience without leaving the continent.

Compliance roadmap

Data Protection Act (Zambia, 2021)
Aligned
GDPR-aligned data handling controls
Aligned
ISO/IEC 27001
In progress — target 2026
SOC 2 Type I
Planned — 2027
PCI DSS (for fintech engagements)
Project-scoped

Subprocessors

Vendors that may process customer data on our behalf.

VendorPurposeRegion
Lovable CloudApplication platform, database, authEU / US
AWSBackups, failover computeaf-south-1 (Cape Town)
CloudflareEdge delivery, DDoS protectionGlobal
Resend / MailgunTransactional emailEU / US

Responsible disclosure

Found a security issue? Email security@fragmite.tech with a clear reproduction and impact assessment. We acknowledge within 24 hours, fix critical issues within 7 days, and credit researchers in our changelog. Please do not test against production data, exfiltrate records, or run denial-of-service.